Use of private information policy (GDPR)

Last updated: May 15, 2019

Summary

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Who we are

The data protection officer in respect of this website is:

Jo Constantine

DragonLadyDesigns
Lower Biggings
Eastside
St Margarets Hope,
South Ronaldsay
Orkney, KW17 2TJ

Telephone: 01856 831708
Email: jo@dragonladydesigns.co.uk

Your Personal Data

Personal data is data that can be used to identify an individual. For example your name, email address, home address and even IP address. We collect and process personal data in compliance with the General Data Protection Regulation and will never share it with third party marketers or anyone else unless we are forced to by law.

How your personal data is collected on this website by us and by third parties

Our contact form and email

When you use our contact form or email address to contact us, we require your name, email address and telephone in order to reply to you. When you click the submit button on the contact form, your message and contact details are sent to us via email and are stored in our email system.

What information we hold

• When you contact us by email or through our website, we collect your name, email address and phone number if you’ve given us that.
• If you do business with us, we also collect your name and payment details and keep records of the invoices we send you and the payments you make.

Where we store your information and what we use it for

When you contact us by email or through our website, we store your information in our email program and will be kept on file only for as long as needed to respond to your enquiry or to deal with the transaction we conduct with you.

Who’s responsible for your information at our company

Jo Constantine is responsible for the security of your information. You can contact her by email at jo@dragonladydesigns.co.uk or by phone on 01856 831708 if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems the only person who has access to your information is Jo Constantine.

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it. We use a different, randomly generated password for each service, never use the same password twice and regularly change the passwords.

The computers we use are all  protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.

Your rights

In accordance with UK and European law under the General Data Protection Regulation (GDPR), you have numerous rights in regards to the personal data we hold about you, including:

Right to confirmation – you have the right to know if we hold personal data that concerns you
Right to access – you have the right to view and to obtain a copy of any personal data we hold that concerns you
Right to rectification – you have the right to the correction of any inaccuracies within the personal data we hold that concerns you
Right to erasure – you have the right to have your personal data removed from our systems

Should you wish to exercise any of these rights, please contact us by email or by telephone.

You can find out more about your rights under the GDPR here.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Jo Constantine by email at jo@dragonladydesigns.co.uk or by phone on 01856 831708. If you’re the letter writing type, send your envelope to DragonLadyDesigns, Lower Biggings, Eastside, St Margarets Hope,, South Ronaldsay, Orkney, KW17 2TJ.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Last Updated: This Privacy Policy was last updated on May 15, 2019.